Zammad
Zammad GmbHGermany
Open-source helpdesk software that turns email, chat, phone and web requests into tickets for support teams.
- Customer support
- Freemium
- Free trial
- Open source
- API
- Self-hosted
- +1
HelpDesk
Ticketing software for customer support teams that collects email, chat and SMS requests in one shared inbox.
Text S.A.PolandUnclaimed
About HelpDesk
HelpDesk is ticketing software for customer support teams. Email, live chat, Messenger and SMS requests arrive in one inbox as tickets that can be prioritised, assigned and handled together. No-code workflows automate routing and repetitive steps, AI features suggest replies and summarise tickets, and reports track team performance.
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