HelpDesk
Text S.A.Poland
Ticketing software for customer support teams that collects email, chat and SMS requests in one shared inbox.
- Customer support
- Paid
- Free trial
- API
- macOS
- +2
Zammad
Open-source helpdesk software that turns email, chat, phone and web requests into tickets for support teams.
Zammad GmbHGermanyUnclaimed
About Zammad
Zammad is open-source helpdesk software that turns requests from email, chat, phone, social media and web forms into tickets handled by a shared team of agents. It includes a multilingual knowledge base, service level agreements with escalations and reporting, and can be used as a service hosted in Germany or installed on the customer's own servers.
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